WILDHEART READS SUPPORT

Frequently Asked Questions

Everything you need to know about your digital ebooks, audiobooks, downloads, and WildHeart Reads orders.

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Digital stories, delivered instantly.

After your purchase is successfully completed, your download becomes available right away. We’ll also send a download link to the email address used at checkout.

Buying from WildHeart Reads is simple.

After completing your purchase, you’ll immediately see a Download button that lets you access your ebook or audiobook.

We’ll also send a download link to the email address used at checkout, so you can access your purchase again later.

WildHeart Reads sells digital books and audiobooks, so there is no physical product to wait for and no shipping required.

Once your order has been successfully completed, a Download button will appear after checkout.

Click the button to access your ebook.

You’ll also receive an email containing your download link, giving you another way to access your purchase.

Audiobooks are delivered digitally.

After your order is successfully completed, you’ll see a Download button. A download link will also be sent to the email address used at checkout.

Follow the instructions included with your purchase to access your audiobook files.

Immediately after your order is successfully completed.

There is no shipping or waiting period for our digital products.

Your download becomes available after checkout, and a download link is also sent to your email.

First, check your spam, junk, and promotions folders.

Make sure you’re checking the same email address you used when placing your order.

You can also use the Download button shown after checkout to access your purchase immediately.

If you still can’t access your purchase, contact us and include your order number, checkout email address, and the title you purchased.

Yes, as long as your device supports the file format included with your purchase.

WildHeart Reads ebooks can be enjoyed using compatible phones, tablets, computers, and ebook-reading devices.

If you have trouble opening your file, contact us and we’ll help you with your purchase.

Many ebook files can be transferred to compatible Kindle devices.

The exact steps may depend on the ebook file format and the Kindle device or app you use.

If you need help, contact us with your order number and the device you’re using.

No. WildHeart Reads currently sells digital products only.

  • Ebooks
  • Digital audiobooks
  • Ebook bundles
  • Audiobook bundles
  • Ebook + audiobook bundles

No physical book will be shipped to your address.

It depends on the product and device you’re using.

Ebooks require a compatible ebook reader or reading app. Audiobooks require a compatible audio player or audiobook app.

If a product requires any special instructions, they’ll be provided with your purchase.

When both formats are available, the product page will clearly show the available options.

A title may be offered as:

  • Ebook only
  • Audiobook only
  • Ebook + audiobook bundle

Always check the product page before purchasing to see exactly what is included.

Your digital purchase is for your personal use only.

Please do not redistribute, resell, upload, copy, or publicly share WildHeart Reads digital files without permission.

Because ebooks and audiobooks are digital products that can be delivered immediately, refund rules differ from physical products.

Please review our Refund Policy before purchasing.

If you experience a technical problem accessing your purchase, please contact us so we can help resolve it.

Some WildHeart Reads stories may be part of the same series or world, while others may be enjoyed as standalone romances.

When a recommended reading order is available, we’ll clearly show it on the relevant book or series page.

If you need help with your order, download, ebook, or audiobook, please visit our Contact page.

For order-related questions, please include your order number, email address used at checkout, and the title you purchased.

Contact WildHeart Reads →

STILL NEED HELP?

We’re here for you.

Send us your order number and checkout email, and we’ll help you get back to your story.

CONTACT WILDHEART READS →